Landscape Operations Manager
Join Our Team
- Job Title: Landscape Operations Manager
- Location: Corporate Support Center, Glendora CA
- Status: Full Time / Non-Exempt
- Reporting Relationships: Manager of Landscape Division
"Gardening without Guesswork"
Become an employee-owner
at the #1 Independent Garden Center in the U.S. Armstrong Garden Centers, an
Employee-Owned Company serving Southern California gardeners for over 130 years
and searching for an Operations Manager for the Landscape Design division.
Landscape Operations Manager
This position requires a dynamic and motivated
leader with exceptional customer service and critical thinking skills. The operations
manager will lead a team of procurement specialists and designers,
collaborating with installation teams to provide a seamless experience for the
client.
This position requires
the ability to manage multiple cross-functional projects while maintaining the
general requirements of the position in a time-sensitive environment.
Summary
This position requires a dynamic and motivated
leader with exceptional customer service and critical thinking skills. The operations
manager will lead a team of procurement specialists and designers,
collaborating with installation teams to provide a seamless experience for the
client.
This position requires
the ability to manage multiple cross-functional projects while maintaining the
general requirements of the position in a time-sensitive environment.
Responsibilities
-
- Ensure customer service is the top
priority by monitoring open requisitions and communication within the
department.
- Oversee the Procurement team to ensure all
products arrive and are delivered to the job site on time.
- Ensure company installation standards are
adhered to and conduct job site visits to validate planting protocols.
- Work with the schedulers to ensure all jobs are installed
promptly to meet the customer's expectations.
- Help select and hire New Landscape Contractors
to partner with Armstrong Garden Centers.
- Follow up on repair work.
- Assist the Landscape Division Manager in the
budgeting process.
- Work with insurance brokers to monitor landscape
contractors to ensure they carry the correct insurance coverage.
- Ensure customer service is the top
priority by monitoring open requisitions and communication within the
department.
Education/Experience
- Previous Landscape Design experience -
3-5 years (preferred)
- Previous experience with Landscape
Installation companies and strong horticultural knowledge
- Proficiency in MS Office applications (Excel,
Outlook, Word, etc.) (required)
- Communication: strong written and verbal
communication (required)
- Soft Skills: Strong organizational skills,
ability to multitask in a challenging environment, and strong attention to
detail. (required)
- Bachelor's Degree or associate's degree
in Horticulture (preferred)
- Clear driving record (required)
Compensation
Salary Range: $71,000-$80,000
We have great benefits! (Benefits available to full-time associates)
- Major medical, dental, vision and other group benefits.
- Paid holidays and paid vacation.
- Participate in the Employee Stock Ownership Plan (ESOP).
- Participate in Company 401k
- 30% Employee Discount.
Safety First!
Physical Environment/Working Conditions
- Lifting, carrying, and/or pushing of supplies and materials up to 50 pounds
- Prolonged periods of sitting at a desk and working on a computer